PLEASE NOTE: We ship all products First Class (2-5 Days) or Priority Mail (2-3 Days) via USPS depending on size and weight.
The estimated delivery date given on your tracking is just that estimated date, as the post office does not guarantee regular or priority mail.
WE DO NOT SHIP EXPRESS OR OVERNIGHT!!!
We are not responsible for packages once mailed. Contact your local post office with any issues you may have.
However, If your package is damaged you MUST report it along with pictures of the box and contents within 24 hours of the delivery date and time to (admin@mycraftingchanel.com) NO EXCEPTIONS!
Then mail the box and contents back to the return address on the shipping label postmarked no later than 2 days after the delivery date. I suggest you ship with tracking. Once I receive the package I will start the insurance claim. No money will be refunded until the above has been met per instructions and time frames and the post office has paid the claim.
Insurance is purchased in the amount of $50.00. Any refund will not exceed $50.00 and have the shipping cost deducted from the $50.00.
Holiday Schedule (2022 Calendar Year)
We DO NOT process or ship orders on the following dates so.
Saturday & Sunday
ALL FEDERAL HOLIDAYS
12/30 through 1/2 New Year Holiday Break
7/16 through 7/23 Family Vacation
9/23 through 9/24 Store Maintenance
11/24 through 11/26 Thanksgiving Break
12/19 through 12/26 Christmas Break
Payments
You DO NEED a VERIFIED PAYPAL account. You can use your credit or debit cards when checking out through PayPal.